Ways to Bank
There are a number of ways to bank without visiting a branch. You can conveniently and securely use online, mobile or telephone banking for all your everyday banking needs. These services allow you to:
- Check balances
- Pay bills
- Send money with Interac e-Transfer® now even more convenient with features like Autodeposit and Request Money (mobile and online only)
- Transfer funds between accounts
- Deposit cheques (mobile only)
- Find the nearest Alterna or Exchange Network ABM (mobile and online only)
Online banking
Go to alterna.ca, and enter your Login ID and password in the ‘Login to online banking’ box on the right.
Don’t have access to online banking? Call 1-877-560-0100 and one of our representatives will be happy to help you get started.
Learn how to pay bills, transfer funds and deposit a cheque with this short video.
Click here to access our set-up and tips guide.
Mobile banking
Access your accounts anytime, anywhere from your smartphone. Available for iPhone®, iPod touch® and Android™ phones and tablets. Learn how to pay bills, transfer funds and send an Interac® e-Transfer with this short video. Conveniently deposit cheques with the Remote Cheque deposit feature.
Click here for our set-up and tips guide.
Download from the App Store or Google Play.
Learn more
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Send & request money in Canada, or set up auto-deposit.
Link accounts from different financial institutions via online banking
Telephone banking
Telephone banking is accessible by calling 1-877-560-0100 and press 2.
Click here for our set-up and tips guide.
Learn more
Alterna Debit Cards
Pay it safe. Tap your debit card. Safe, fast and easy.
With your Alterna Debit Card, you can conveniently:
- Pay for purchases at point-of-sale terminals (POS) instead of using cash
- Each card is equipped with chip technology and Interac Flash®
- Instantly withdraw cash from a worldwide network of ATMs
(and it’s surcharge-free from an Alterna, ACCULINK® or THE EXCHANGE® Network ATM) - Change your PIN at any Alterna or ACCULINK® ATM, or nationwide at THE EXCHANGE® Network ATMs**
Alterna Savings Collabria VISA credit cards with Apple Pay™
Making purchases is easier than ever with your Alterna Savings Collabria VISA credit card. Just tap your iPhone, iPad or Apple Watch.
Learn more
Access to cash and more
Cash withdrawals, deposits and balance inquiries for your accounts are at your fingertips from any of our Alterna ATMs.
Instantly withdraw cash from surcharge-free Alterna, ACCLULINK® or THE EXCHANGE® Network ATMs. Find the one closest to you.
