Please note that our branches will be closed on Friday, April 7, 2023 for Good Friday.
Our Contact Centre will be open from 9:30 am to 4:00 pm EST. Online banking and ATMs are available for your convenience.
Our Toronto City Hall branch will also be closed on Monday, April 10.
Tips to staying safe online
Alterna is proud to present the following information to assist members and their families to stay safe online.
Create strong, unique passwords. Use at least 8 characters, one upper and lower case letter, a number and symbol.
Make sure your device operating system and applications receive updates.
Spam & Phishing
Verify any link before
clicking on it.
Check and update privacy settings on all social media accounts.
Always use secure Wi-Fi when accessing personal information.
Remember to Backup
Backup important files to a separate, disconnected device.
Be sure to use a different password on each account.
Never share personal information on social media.
Check out these videos for more information and tips on staying safe online:
Help prevent Phishing and Smishing
The Four Cornerstones of Internet Safety
PC Hygiene can help stop the Bad Guys
Protect yourself against a personal cyberattack
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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