Buyer Protection and Extended Warranty

Another advantage of dealing with Alterna Savings is our Buyer Protection and Extended Warranty Protection program! The best part is you that members are automatically enrolled when they sign up for the Alterna Savings Debit Card with one of the following banking packages associated to an account; Basic, Value, Unlimited, Student Life, Youth Start and Good Life

How does the program work?

Use your Alterna Savings Debit Card to pay for your purchase at an Interac® point-of-sale terminal and it is covered by the Buyer Protection and Extended Warranty programs.

Buyer Protection

This coverage offers protection on the purchase of most retail items – and that includes gifts! For a full 120 days after the purchase, the item is protected if it’s lost, stolen, dropped, broken or even consumed in a fire.

For example, if you're wrapping that new camera and it suddenly falls and breaks on the floor, you're protected!

Valid claims will be satisfied either by replacing the lost or damaged item or by a cash payment in an amount not to exceed the amount of the total purchase price.

Extended Warranty

This program doubles the warranty period of a purchase item up to two years, as long as the manufacturer's warranty is valid in Canada for five years or less. For example, when you purchase a tablet, the manufacturer would typically offer a one year warranty. But if you use your Alterna Debit Card for the purchase, the tablet would be protected under the terms of the original warranty for an additional one year period.